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FRESH SHIELD CORPORATION PRIVACY STATEMENT TO OUR CUSTOMERS
We understand that visiting a company’s web site or doing business by email, phone, fax or direct (postal) mail requires trust on your part. We value this trust, and if we collect or use information about you, we will do so in a responsible manner consistent with this Statement.
YOUR CONSENT AND PREFERENCES
Fresh Shield will not send you e-mail communications, direct (postal) mail, fax or contact you by phone unless you have indicated your willingness that you wish to receive such contact. This is called an “Opt-In” preference. You can generally indicate your opt-in preference by responding to a question when your personal information is collected through an online form or by other means. If you would like to change your opt-in preference or wish to either update your information or remove it from our list, please Contact Us.
WHAT KIND OF INFORMATION DOES FRESH SHIELD COLLECT?
Fresh Shield collects two types of information: Personal information and aggregate or “combined” information. Personal information is data specifically about you. Aggregate or combined information includes data that is related to you but studied as a group and does not identify you specifically.
WHAT ARE COOKIES
Cookies help us identify your computer the next time you visit and are used to enable some functions on our web sites. Fresh Shield Corporation’s third party service providers and business partners may also use cookies to collect non-personal information from visitors to our sites. We will use such information to measure the effectiveness of our marketing campaigns and web sites.
The use of cookies is a common operating procedure for most web sites. If you are not comfortable with our use of cookies, please review your browser software to learn how it may be set to notify you when you receive a cookie or to reject all cookies. However, disabling cookies will limit some functionality of your experiences on our web sites.
HOW DOES FRESH SHIELD USE AND DISCLOSE INFORMATION ABOUT ME?
Fresh Shield uses your personal information as described in this Privacy Statement for the purposes specified at the time it was collected. In addition, Fresh Shield may use your personal information for other purposes where permitted by law, such as to provide you with better customer service or more targeted promotions, to fulfill a request you have made or to assist us in conducting business. Fresh Shield reserves the right to contact you in the event of a service notification for your registered appliance, or to issue other notices concerning the safety of your appliance regardless of your stated privacy preferences. Fresh Shield uses aggregate information only as anonymous grouped data.
Fresh Shield may disclose your information to third parties acting on our behalf, such as call center operators, shippers, servicers, people who analyze data for us, etc. While these third parties have access to some of the information Fresh Shield may have about you, the information is limited to what they need to know to do their jobs. Fresh Shield may disclose your personal information in connection with the sale of one of its business assets or in cooperation with requests by governmental agencies. If Fresh Shield sold one of its affiliated companies, or if substantially all of Fresh Shield’s assets associated with a part of its business were acquired, Fresh Shield reserves the right to transfer your personal information in connection with such a sale or transfer. Also, Fresh Shieldwill disclose your information to governmental agencies assisting us in fraud prevention or investigation, if such sharing is permitted or required by law.
HOW DOES FRESH SHIELD SECURE MY PERSONAL INFORMATION?
Fresh Shield is committed to maintaining the security of the data you provide us and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Please note that there is always some risk in transmitting information over the Internet. We do use secure connections on our web sites to protect credit card information during its transmission.
Inside Fresh Shield, all employees are expected to abide by the promises made to our customers in this Privacy Statement, and only authorized employees may access your personal information. Your personal information will be stored on Fresh Shield's database located at third party facilities with which we have contracted for specific services.
WHAT ABOUT THE SECURITY OF LINKED SITES?
Some of our web sites may contain links to web sites owned by other companies. Because Fresh Shield has no control over the privacy practices or content of these linked sites, we recommend that you carefully review the privacy statement of each site you visit. Fresh Shield is not responsible for the content or privacy practices of sites owned by other companies.
DOES FRESH SHIELD INTENTIONALLY MARKET TO CHILDREN?
This Privacy Statement addresses Fresh Shield Corporation’s procedures for handling the personal information of customers in Canada whom are at least 13 years old. We do not seek to, nor do we knowingly collect, information from children. If a child has provided us with personal information, a parent or guardian of that child may Contact Us to have the information deleted from our records.
CAN I UPDATE OR CHANGE MY INFORMATION?
You may ask to review, revise, correct or update any of the personal information we have about you and how we may have used it by Contacting Us.
If we make photocopies of information related to your request, we reserve the right to recover related photocopy charges.
YOUR ACCEPTANCE OF OUR PRIVACY PRACTICES
By using this web site or any other Fresh Shield web site, you agree to accept the terms of the applicable Privacy Statement. This Privacy Statement applies only to information provided or collected from consumers in Canada and is not intended to describe data handling procedures for information collected by other linked web sites or business partners.
We reserve the right to change or update this Privacy Statement at any time.
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